Hatherton Medical Centre
If you are deaf, or not able to use the telephone, we have an email address that you can use to contact us. Please ask at reception.
Please note that all calls made from and received by the surgery are recorded for medico/legal purposes. Call recordings will only be stored for a period of 3 months.
There is a bus stop 2 minutes’ walk on Hatherton Road for the numbers 22, 36, 424, and National Express 400.
The bus station is a 4 minute walk from the surgery, please click here to see the available busses.
Bank Holiday Closing
We are closed on Bank Holidays – UK bank holidays – GOV.UK (www.gov.uk)
· Disabled parking
· Disabled WC
· Induction loop
· Wheelchair access
· Email address for Deaf and hard of hearing patients who cannot use the telephone
If you need an interpreter, we can arrange for qualified interpreters to be available for your appointments.
Car park at the rear of the building with 110 spaces, including:
• 12 disabled spaces
• 12 EV chargers for use by patients, visitors and staff.
An Automatic Number Plate Registration (ANPR) system has now been installed. Please click here for more information.
Our building is built to BREEAM Excellent with sustainable ways to travel to work with car sharing spaces and a bike shelter.
We enjoy our work and we strive to provide safe, friendly, high quality care to you and your loved ones
Please tell us what we are doing well – Your positive comments are great for our team morale and enthusiasm!
Please tell us how we could look after you better – We will strive to enhance and improve our service
Please leave us your comments on our Feedback page.
Out of Hours and Emergencies
If you need help when we are closed
If you need medical help now, use NHS 111 online (111.nhs.uk) or call 111. You can also visit the Urgent Treatment Centre at Walsall Manor Hospital. This is a walk-in service, you do not need an appointment. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
111 online is available for people aged 5 and over. Call 111 if you need help for a child under 5.You can also contact 111 in BSL through the 111 BSL Service.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
You can also contact the service in BSL through 999 BSL or text 999 (if you have registered your mobile number).
The Extended Access Service offers extra bookable urgent and routine GP appointments
You can book appointments for:
– Monday to Friday evenings, 6.30pm to 9pm.
– Saturday, 9am to 5pm
– They are closed on Sundays and bank holidays.
– To book an appointment, please phone OurNet clinic on 01922 501 999. They will advise you where you need to go for your appointment.
Provided by OurNet